Referrer Information

Thank-you for choosing Taranaki Radiology.

We are committed to providing you and your patients with the highest level of customer service. You can rely on Taranaki Radiology for prompt patient appointments, fast report turnaround, accurate reporting and a friendly, responsive team.


Access Images

View your patient’s Taranaki Radiology imaging examinations and reports efficiently using our PACS system.

Access Results

You can select how you receive radiology reports for your patient’s imaging examinations; EDI, hardcopy and via our PACS system.

New More Referral Pads?

Send us an email to request more referral pads and we will send some new referral pads to you.

Update Your Records

Ensure that you receive imaging reports promptly for your patients by informing us of any changes to your contact details.

Referrals are easy – simply upload your patient referral form here

Apply for your PACS Account

Online access – Taranaki Radiology PACS Account

To access your patient’s radiology images and reports for examinations performed at Taranaki Radiology you must have a Taranaki Radiology PACS account.

Access is restricted to health professionals only for the purposes of aiding diagnosis and treatment. These restrictions are in place to ensure the privacy and safety of patients and referrers.

How to access images and reports

We offer referring clinicians and specialists secure online access to your patient’s images and reports using:

  • InteleViewer Diagnostic Review software (requires software download) or
  • InteleConnect through your internet browser

InteleViewer Installation

InteleViewer is a web-based program that allows practitioners digital access to images and reports.

The program is simple to use, secure, and allows instant access to all imaging performed at Taranaki Radiology. To get started, the program simply needs to be installed on your desktop and the Taranaki Radiology Online URL bookmark added to the application.

Both Windows and MAC installation instructions are below, as well as how to add the Taranaki Radiology Online bookmark.

InteleViewer - Windows installation


  • Locate the downloaded InteleViewer.exe file, double-click it, and run the installer.
  • You may get a security warning asking for confirmation ‘Do you want to run this software?’, click ‘run’.
  • Read and accept the terms of the InteleViewer license agreement and click ‘Next’.
  • Read and accept the terms of the Oracle Java license agreement and click ‘Next’.
  • Click ‘Next’ to install to the default location or choose a different location.
  • At the ‘Allow User Upgrade’ window, ensure the default all users is selected for the ‘Enable Future Upgrades’ option and click ‘Next’.
  • At the ‘Enable InteleViewer DICOM Service’ window, leave the default ‘Disable DICOM service (recommended)’ and click ‘Next’.
  • The InteleViewer installation will then complete and an icon appears on your desktop.
  • Double-click the desktop InteleViewer icon.
  • InteleViewer will prompt you to add a server bookmark. Enter the following URL details:URL:
  • Tick/Select: ‘Use custom server name’
  • Name: Taranaki Radiology PACS
  • Click ‘OK’.
  • Close the ‘Server Bookmarks’ Window.
  • Enter your Taranaki Radiology PACS Online username and password to login.
InteleViewer - MAC installation

Download InteleViewer for MAC

  • Double-click InteleViewer.dmg
  • This disk image contains InteleViewer and a license agreement.
  • Drag InteleViewer to the desired location on your Mac.
  • Double-click InteleViewer.
  • Make a shortcut link to InteleViewer by dragging the InteleViewer icon from the application folder onto your dock.
  • Launch InteleViewer.
  • InteleViewer will prompt you to add a server bookmark. Enter the following URL details:
  • URL:
  • Tick: ‘Use custom server name’
  • Name: Taranaki Radiology PACS
  • Click ‘OK’.
  • Close the ‘Server Bookmarks’ Window.
  • Enter your Taranaki Radiology PACS account username and password to log in.
InteleConnect Enhanced Viewer (EV) - Web-portal

InteleConnect Enhanced Viewer (EV)

InteleConnect is a no install, secure, web-portal which can be accessed from any browser, on any device.

The portal can be accessed 24/7 and email notifications can be set up to alert you when reports have been completed.

This is the recommended option for practitioners.

All you need is:

Access via a Web browser

  • In your preferred browser, go to the InteleConnect Portal
  • Log in with your Taranaki Radiology PACS account username and password.
  • Search for patients using the top search bar by: Surname, First Name OR Patient ID
  • Select the desired patient to view images and reports
  • The patient report will display to the left , images to the right
  • Click on the image you wish to view, it will open in the InteleConnect interface

Note: Email notifications for completed imaging and reports can be configured within the portal. Refer to information below. 

Configuring InteleConnect Email Notifications

InteleConnect can be configured to send an email when imaging or report is made available for a referred study.

To activate InteleConnect notifications, follow these steps:

  • Log in to InteleConnect Portal
  • On the upper right side of the InteleConnect user interface, click the link to “Profile”
  • On the Account tab, ensure the email address is the destination you would like the notifications sent.
  • Update and save if required.
  • Click on the “Notifications” tab.
  • Apply checkboxes to delivery options as preferred.
  • Click Save

Note: ensure “Send events by email” is checked.

InteleConnect app (for iPhone/iPad)

iPhone or iPad App*

Access your images and reports on your mobile devices through the free InteleConnect™ app on your iPhone or iPad.

  1. Download the InteleConnect™ app from the Apple App Store on your iPhone or iPad.
  2. Open the app and enter the following details into the New Account screen:

Name: Taranaki Radiology


Username: your username

Password: your password

  1. Click Done to add the account.
  2. In the Login Screen enter your username and password.

*The InteleConnect™ app is currently only available for Apple devices

How to access images requested by another referrer (Break Glass function)

Break-Glass enables practitioners to have access to the Taranaki Radiology digital imaging network.

This technology allows patient images and reports to be electronically accessed by health professionals, even if you are not the primary referrer.

Access imaging referred by another practitioner using the Taranaki Radiology PACS via one of the following options below.


  • Log onto InteleViewer
  • On the right side of the ‘Search Tool’ panel click ‘Break-Glass Access’ button. (If you can’t see the button, please email
  • Read the terms of the confidentiality agreement and click the acknowledge checkbox.
  • Select the toggle to break glass using name and DOB.
  • Enter the patient’s name (Lastname, Firstname) and date of birth (YYYYMMDD) then click ‘Search’.
  • Click ‘Access Patient Studies’.
  • You will then return to the search screen where you’ll notice the patient’s ID is already pre-populated.
  • InteleViewer will automatically display all studies for your patient. Proceed to view studies as normal.


  • Log onto InteleConnect
  • Click the padlock icon on the InteleConnect search panel.
  • Read the terms and conditions, and then check the acknowledge checkbox.
  • Enter the patients name (Lastname, Firstname) and date of birth (YYYYMMDD) into the appropriate text areas.
  • Click the “Check patient” button.
  • The patient’s name will appear.
  • Click Access Patient Studies.

In addition to accessing radiology reports via the Taranaki Radiology PACS system we also dispatch radiology reports directly to you via EDI or a hardcopy can be mailed out to you.

Adding the Taranaki Radiology URL to the existing downloaded version of InteleViewer

To add the Taranaki Radiology PACS URL to existing downloaded versions of InteleViewer, follow the instructions below:

  • Open InteleViewer
  • Click on ‘edit bookmarks’
  • Click ‘Add’ (green cross)
  • In Server Name type: ttps://
  • Tick ‘Protect bookmark’ and ‘Use custom server name’
  • In Name field type: Taranaki Radiology PACS
  • Press ‘OK’

The program will then validate the bookmark and return you to the front screen to now enter your login details.


If you need support

Online access – Taranaki Radiology PACS Account

If you require assistance on how to use InteleViewer™, InteleConnect  or have any queries, please contact us by email:

New referrers

For new Dr’s / Practitioners commencing at your practice, please email us with the following information:

  • Full Name:
  • Role:
  • Commencement date:
  • Health Profession / Area of Practice
  • NZMC/registration number:
  • Practice Name:
  • Postal Address:
  • Contact number:
  • Email Address:
  • EDI Address: (if this is not supplied your reports will be sent by post to you however, we recommend that you access reports via our PACS system if you have no EDI address)

Referral pads

Please email us to request referral pads.  Supply your name and postal address and the quantity of pads required.